Terms & Conditions

Introduction

Dear client, welcome to our website. By using or accessing our website, you agree to comply with the following terms and conditions. Please read these terms carefully before using the website.

Acceptance of Terms

By accessing and using the website, you agree to abide by all terms and conditions specified herein. If you do not agree to these terms, please refrain from using the website.

Modifications to Terms

The website reserves the right to modify or update these terms at any time. Modifications will be posted on this page and will become effective immediately upon posting.

Permitted Use

You must use the website only for lawful purposes and in accordance with all applicable laws and regulations.

Data Protection

We are committed to protecting your privacy and continuously strive to provide security for your personal data in accordance with the privacy policy of "BayZero".

Content

All materials on the website, including texts, images, videos, and designs, belong to the website or our affiliated service providers and may not be used without permission.

Disclaimer

We assume no responsibility for damages or losses resulting from the use of the website or inability to use it.

TICKETS, TOP-UP POINTS & WATER PARK ENTRY

The holder of this ticket is bound by the following terms and conditions when the ticket is issued or used:

  • Children between 0-3 years have Free Entry.
  • All other ages up to 3 years ticket is mandatory.
  • Nanny/Helper/ Domestic Worker is considered an Adult with ticket price KD 4 only.
  • Children under 11 years of age are not permitted to enter unless accompanied by a responsible adult holding a valid entry card.
  • In case of cancellation (entertainment performances), Postponement, or rescheduling of any event by the organizer, then will be rescheduled to another date as the organizer deems appropriate.
  • Outside food and beverages are not allowed into BayZero
  • Pets are not allowed.
  • Prevents bedding inside and outside Bay Zero premises.
  • Smoking is strictly prohibited.
  • Cotton clothing is prohibited while using slides. Only polyester clothing is allowed.
  • If the water park is reserved by any entity, whether private or public, water park staff have the right to refuse entry to visitors and specify another date for their visit without objection.
  • Inappropriate clothing is prohibited in the water park. Visitors are required to wear designated and appropriate clothing for using water facilities to ensure their safety and comfort.
  • For your safety, please do not open your hands and legs while using the slides.
  • Personal belongings must not be left inside or outside BayZero in areas not designated for them (safety deposit boxes).
  • For your safety, BayZero visitors are requested to comply with the rules of the game and entertainment facilities and follow the instructions and guidance of lifeguards and water park operators.
  • Reselling tickets or transferring ownership by third parties is not permitted. Tickets are considered invalid if purchased fraudulently or from an unauthorized external source. Please ensure tickets are purchased from reliable sources at the water park entrance or through the official BayZero website.
  • Visitors are responsible for entering the water park and correctly using its facilities. BayZero management will not be responsible for any losses, injuries, or damage occurring within the water park as a result of customers not following instructions.
  • Bay Zero management reserves the right to prevent the entry or exit of any visitor who behaves in a manner that violates the law or public decency, according to the discretion of the BayZero team.
  • In case of disputes between visitors, conflicts will be resolved through the relevant security authorities. The water park management reserves the right to prevent the disputing parties from re-entering the water park.
  • In case of non-compliance with approved guidelines and instructions, engaging in disruptive behavior, actions contrary to public decency, or any behavior that endangers the safety of visitors, the water park management has the right to move the visitor out of the facility without any compensation.
  • For your safety, please do not stand on the slides or wait for friends in those areas. Follow the regulations posted at the entrance and within the BayZero site and its facilities, including but not limited to safety regulations
  • The ticket holder agrees that Bay Zero Kuwait and any media outlets designated by Bay Zero Kuwait have the right to broadcast, publish, license, and use – in any form – any audio, video, images, or recordings, whether live, recorded, or any publication, copy of Bay Zero Kuwait containing the ticket holder’s Image, Form, actions, and statements issued by or in Bay Zero Kuwait, in any medium, environment; for any purpose generally without any charge, or any other form one of the forms of financial compensation is forever. Bay Zero Kuwait, any third parties, and anyone who obtains from Bay Zero Kuwait the right to use these materials shall not be liable to the ticket holder in any way for their use.
  • The ticket holder may not sell, license, broadcast, publish, or otherwise commercially exploit these materials, including on social media programs and sites, as well as the internet more generally, or make them available to third parties for commercial purposes.
  • Operating hours are from 10 AM until 10 PM
  • Tuesday is dedicated to women only from the beginning of June 2025 until the end of August 2025.
  • Friday is reserved for families only.
  • These terms and conditions are subject to modification, whether by deletion or addition in the future without prior notice. Your acceptance of these terms means your unconditional acceptance of any subsequent modification.
  • The use of this website is subject to the laws of the State of Kuwait.